Galaxy Origins

Legal

Terms of sale

What you are buying, from whom, at what price, and what happens if it is wrong.

Who you are buying from

These terms apply to every order placed on galaxyorigins.co.uk. The seller is MB Galaxy Origins, Kuosų g. 9-R18, LT-10312 Vilnius, Lithuania. Registration: company code 308185319, Register of Legal Entities of the Republic of Lithuania. Questions and complaints: care@galaxyorigins.com.

What is sold

The calculation is free. It takes a date, a time and a place, works out the point that stood at the zenith, and finds the catalogued galaxy nearest to it that is still unassigned. You may run it as often as you like without buying anything.

What is sold is a personalised framed print and an entry in our private register. A personal record accompanies the physical edition. We do not sell a standalone digital product.

We do not sell galaxies, names for galaxies, or any right over them. Nobody can. Only the International Astronomical Union names astronomical objects, and it does not sell names. What is yours is the record we keep and the object we print.

Prices and tax

All prices are in pounds sterling and include VAT. Delivery is included; nothing is added at checkout.

The price that binds is the one displayed on the order page when the order button is pressed. Where an order has been placed at a price that was obviously wrong, we will tell you before charging and you may cancel.

Payment

Payment is taken by Stripe. Card details are entered on Stripe's secure page and never reach us; we receive only the confirmation that payment succeeded and a reference for it. Nothing is made before payment has cleared.

Delivery

Every piece is printed and framed to order and sent by tracked post to an address in the United Kingdom. Production usually takes a few working days, and the delivery estimate for your postcode is shown before you pay. Tracking is sent by email when the parcel leaves.

Right of withdrawal

Each piece is made to your own details: your date, time, place, galaxy and words. Under regulation 28(1)(b) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 the usual 14-day cancellation right does not apply to goods made to the consumer's specifications, so an order cannot be cancelled for a change of mind once production has started. Your rights under the Consumer Rights Act 2015 are not affected: a piece that arrives faulty, damaged, misprinted or carrying the wrong data is replaced or refunded.

Checkable, or refunded

Every record names a PGC number and prints the coordinates it was computed from. Look them up in the NASA/IPAC Extragalactic Database. If what we printed does not match what the catalogue holds, tell us and the order is refunded in full, whether or not any period has run out.

Law, and what to do if we disagree

These terms are governed by the law of Lithuania, where the seller is established. As a UK consumer you keep the protection of the mandatory consumer law of the part of the UK where you live, including the Consumer Rights Act 2015, and you may bring proceedings in the courts there.

Please write to us first; most things are settled within a day.

Last updated 15 September 2026

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